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Privacy Policy

Last Updated: February 12, 2026

1. Introduction

Welcome to ViralShot ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • User Content: Photos and images you upload, as well as the videos generated from them.
  • Personalization Data: Information provided during onboarding, such as age range, name, and stylistic preferences, used to tailor the AI experience.
  • Account Information: We collect your identity information via Google Sign-In (name, email, profile picture) to maintain your account and cloud generation history.
  • Support Communications: Information you provide when contacting our support team or providing feedback.

2.2 Automatically Collected Information

When you access or use the App, we automatically collect certain information, including:

  • Device Information: Device model, operating system version, unique device identifiers (Android ID), and mobile network information.
  • Usage Data: Detailed analytics on how you interact with the App, including features used, categories selected, and creative paths chosen (processed via Mixpanel).
  • Diagnostics: Crash reports and performance logs (processed via Firebase Crashlytics) to ensure app stability.
  • Purchase Data: Information about your subscription status, entitlements, and purchase history (managed via RevenueCat and the Google Play Store). Please note that all purchases are final.

3. How We Use Your Information

We use the collected information for specific purposes:

  • To Provide Service: To process your photos and generate animated videos using AI technology.
  • To Maintain and Improve: To monitor the usage of our App, detect and address technical issues, and improve user experience.
  • To Communicate: To send you administrative information, such as updates to our terms or policies.
  • To Manage Accounts: To manage your registration and subscription.
Note on AI Processing:

Photos you upload are processed using Google Gemini and Google Veo AI models. This processing involves automated content screening for safety and compliance. While we maintain a "Library" of your generations for your convenience, your original uploads and generated videos are stored securely in your private cloud storage and are not used for training public AI models without your explicit consent.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: We use industry-leading partners to provide our services:
    • Google Cloud & Firebase: For hosting, database (Firestore), image storage, and authentication.
    • Google AI (Gemini/Veo): For analyzing images and generating cinematic video content.
    • Mixpanel: For behavioral analytics and understanding user journeys.
    • RevenueCat: For managing subscriptions, purchases, and billing status.
    • TinyPNG: For optimizing and compressing image assets.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Children's Privacy

We do not knowingly solicit data from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware that a child has provided us with personal information, please contact us.

7. Third-Party Links

The App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We ensure our partners (like Google and Firebase) have robust privacy standards.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@viralshot.app
Website: https://viralshot.app Address: ViralShot Team (Digital Only)