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Privacy Policy

Last Updated: January 21, 2025

1. Introduction

Welcome to ViralShot ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • User Content: Photos and images you upload for the purpose of generating videos.
  • Account Information: If you create an account, we collect your email address and authentication credentials (via Google Sign-In or other providers).
  • Support Communications: Information you provide when contacting our support team.

2.2 Automatically Collected Information

When you access or use the App, we automatically collect certain information, including:

  • Device Information: Device model, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you use the App, such as features used, frequency of use, and crash reports.
  • Purchase History: Information about your subscription status and purchase history (handled via Google Play Store or Apple App Store).

3. How We Use Your Information

We use the collected information for specific purposes:

  • To Provide Service: To process your photos and generate animated videos using AI technology.
  • To Maintain and Improve: To monitor the usage of our App, detect and address technical issues, and improve user experience.
  • To Communicate: To send you administrative information, such as updates to our terms or policies.
  • To Manage Accounts: To manage your registration and subscription.
Note on User Content:

Photos you upload are processed securely in the cloud. We do not use your photos to train our public AI models without your explicit consent. Photos are retained only for the duration necessary to generate your video and are thereafter deleted from our processing servers.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as cloud hosting (Firebase, Google Cloud), analytics, and customer service.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Children's Privacy

We do not knowingly solicit data from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware that a child has provided us with personal information, please contact us.

7. Third-Party Links

The App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We ensure our partners (like Google and Firebase) have robust privacy standards.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: sagar@viralshot.app
Address: ViralShot Team (Digital Only)